KEEP reimagines the way you manage your medication, turning a burdensome task into a seamless part of your day.
At KEEP, we stand by the quality of our products. Your KEEP device comes with a 1-year limited warranty from the date of purchase. If your device malfunctions due to defective parts or workmanship, we will repair or replace it at no extra cost. This warranty covers the original purchaser and is not transferable. For any warranty claims, please contact us at support@discoverkeep.com to obtain a Return Merchandise Authorization (RMA) number. Our goal is to ensure you have a seamless and secure experience with KEEP.
If there is an error or your delivery address or if it needs to be updated, this needs to be done prior to the device shipping. Please contact orders@keeplabs.com and a member of our team will be happy to assist you. Once the item is shipped, changes can no longer be made.
A copy of our refund policy is available here.
We understand that sometimes people change their minds. To cancel your order please reach out to us orders@keeplabs.com.
Please reach out to orders@keeplabs.com and a member of our team will be happy to KEEP you informed.
Please contact orders@keeplabs.com and a member of our team will be happy to assist you.
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