Return and Refund Policy
The following describes the return policy of KEEP Labs Inc., an Ontario corporation (“KEEP”), in connection with any purchase of products from KEEP by you (meaning you as an individual, if acting on your own behalf, or the company that you represent, if acting on behalf of such company) through KEEP’s website (at www.discoverkeep.com).
You will not be able to cancel your purchase that has previously been accepted by KEEP without the prior written agreement of KEEP.
KEEP reserves the right to reject or cancel your purchase for any reason. If KEEP does so, KEEP will refund your payment by the same payment method with which you used to make it or such other method chosen by KEEP in its sole and reasonable discretion.
Notwithstanding the above, if KEEP determines that it cannot deliver any product you purchased, you will receive an email from KEEP at your registered email address informing you that your purchase has been cancelled and the total payment made by you less any transaction fees will be refunded by the same payment method with which you used to make it or such other method chosen by KEEP in its sole and reasonable discretion.
Please see KEEP’s Limited Warranty (available at www.discoverkeep.com) with respect to our policy on KEEP Devices that have malfunctioned due to defective parts or workmanship.
If you have any questions or inquiries regarding this refund policy, please contact KEEP at support@keeplabs.com.
